Privacy policy

Last updated 4 January 2025

Welcome to C-Cans' Privacy Policy. This policy explains how we collect, use, store and protect your personal information when you visit our website, buy our products or otherwise interact with us. We are dedicated to protecting your privacy and ensuring that your information is processed in accordance with applicable data protection laws.

By using our Website or Services, you agree to the terms of this Privacy Policy. If you have any questions or concerns about how we handle your information, you are always welcome to contact us via our contact details at the bottom of this policy.

2. Who are we? (Data controller)

C-Cans ApS is the data controller for the processing of your personal data. This means that we are responsible for ensuring that your data is processed correctly and in accordance with applicable regulations.

Data controller:

C-Cans ApS

De Lichtenbergsvej 39, 1TV

8500 Grenaa, Denmark

If you have any questions about our processing of your personal data, you can contact us at:

Email: info@c-cans.dk

Phone: +45 25 10 46 46

We continuously work to ensure that your data is stored securely and used only for the purposes described in this policy.

3. Collection of personal data

In order to provide our services efficiently and improve your experience, we collect certain types of personal data. We process only the information that is necessary for the purposes described in this policy and ensure that it is processed in a lawful and transparent manner.

1. Contact information:

• Full name
• Email address
• Telephone number
• Address, postcode, city and country

2. Payment information:

• Billing and delivery addresses
• Payment history (however, we do not store payment card details directly as this is handled by our secure payment providers)

3. Usage data:

• Your IP address
• Browser type and version
• Time and date of your visit
• The pages you visit on our website
• Time spent on each page

4. Device data:

• Information about the device you use to access our website (eg computer, mobile phone or tablet)
• Operating system and browser type

5. Preferences and feedback:

• Information about your purchases or inquiries
• Any preferences or feedback you have given us via forms or emails

How we collect data

1. Data that you give us yourself:

• When you fill in a form on our website, e.g. by ordering a container, signing up for our newsletter or by contacting us via a contact form.
• When you place an order or make an enquiry.
• When you participate in competitions, campaigns or give feedback.

2. Data we collect automatically:

• We automatically collect usage data and device data when you visit our website. This is done via cookies and other tracking technologies to give you a better user experience.

3. Data from third-party suppliers:

• We may receive information from third-party vendors who help us analyze how our website is used or who provide services such as payments and delivery.

4. Use of personal data

We use the collected personal data to provide our services, improve our products and ensure a smooth user experience. Our use of personal data always takes place in accordance with applicable legislation and with respect for your privacy.

Purpose of using personal data:

• To provide our services:

• Processing of orders and delivery of containers.
• Ensuring that we can deliver the best possible service to our customers.
  

• To improve user experience:

• Analyze usage patterns on our website to make it more user-friendly and efficient.
• Save your preferences to make future visits more personalized.
  

• To communicate with you:

• Respond to inquiries sent via contact forms or email.
• Inform you about the status of your orders, delivery agreements or inquiries.
• Sending newsletters and marketing material (only if you have given consent).
  

• To comply with legal requirements:

• Processing of data to fulfill accounting and tax obligations.
• Comply with legal inquiries or regulatory requirements.
  

• For security purposes:

• Prevent fraud, abuse and other illegal activities.
• Protect company and customer data against unauthorized access.

5. Sharing of personal data

We only share your personal data with third parties when necessary to fulfill the purposes described in this policy or where required by applicable law. When we share your data, we ensure that it is treated confidentially and in accordance with applicable regulations.

Who we share personal data with:

• Service providers:

We work with third-party vendors to provide our services, including:

• Payment providers for secure processing of transactions.
• Providers of hosting and data storage services.
• Analysis tools such as Google Analytics for understanding usage patterns.
  

• Transport and logistics partners:

• Sharing necessary data with freight and delivery companies to ensure delivery of your ordered containers.
  

• Business partners:

• If we work with other companies to offer promotions or discounts, we may share relevant information to fulfill the agreement.
  

• Authorities and legal bodies:

• We may share your information if required by law, e.g. in connection with tax information, legal inquiries or law enforcement.
  

• In connection with business transfers:

• If our company undergoes a merger, acquisition or sale, personal data may be transferred as part of the agreement.
  

• With your consent:

In certain cases, we will only share your data if you have given us explicit consent to do so.

Third party security

We ensure that all third-party suppliers we work with are required to process your data in a secure and confidential manner and in accordance with applicable legislation.

6. Your rights

As registered with C-Cans, you have certain rights in relation to your personal data. We respect these rights and ensure that you can exercise them in accordance with applicable law, including the General Data Protection Regulation (GDPR).

Access to data

You have the right to request a copy of the personal data we have collected about you. This includes information about:

• What data we store.
• How we use them.
• Who we share them with.

If you would like access to your data, please contact us via the contact details provided at the bottom of this policy.

Right to rectification

If your personal data is incorrect, incomplete or out of date, you have the right to have it corrected.

• You can contact us with a request to update your information.
• We will correct your data as soon as possible when we receive your request.

Right to erasure

You have the right to ask us to delete your personal data, also known as the “right to be forgotten.”

We will comply with your request unless we are legally required to retain the data. Examples of when we can retain data:

• If we have to meet accounting or tax requirements.
• If we are to protect our legal interests.

Right to object

You have the right to object to the processing of your personal data if:

The processing takes place on the basis of our legitimate interest, and you believe that your rights outweigh our interest.

The processing takes place for direct marketing purposes.

If you object, we will stop processing your data, unless we have compelling legal reasons to continue.

Right to data portability

You have the right to request that your personal data be provided in a structured, commonly used and machine-readable format.

This makes it easier for you to transfer your data to another service provider.

This right only applies to data that we process based on your consent or to fulfill a contract.

How to exercise your rights

If you wish to exercise any of your rights, you can contact us via the following channels:

• Email: info@c-cans.dk
• Address: De Lichtenbergsvej 39, 1TV, 8500 Grenaa, Denmark

We will respond to your request as soon as possible and no later than within 30 days, unless the law requires a different time frame. In some cases, we may request additional information to verify your identity before processing your request.

7. Cookies and tracking technologies

C-Cans uses cookies and similar tracking technologies to improve your experience on our website, analyze usage patterns and provide relevant offers and services. By using our website, you accept our use of cookies as described below.

What are cookies?

Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit our website. They help us to:

• Remember your preferences and improve your experience.
• Understand how users interact with our website.
• Ensure the functionality of the website.
• Customize content and advertising.

Types of cookies we use

• Necessary cookies

• These cookies ensure that the website functions correctly. They are needed for basic functions such as navigation and access to secure areas.
  

• Preference cookies

• These cookies store your choices (e.g. language or region) so that we can provide you with a more personalized experience.
  

• Statistical cookies

• We use statistical cookies to analyze how visitors use our website. The data is anonymized and helps us to improve our services.
  

• Marketing cookies

• These cookies are used to display relevant ads based on your browsing behavior. They may also be used by third-party advertisers.

How can you manage cookies?

You can manage or delete cookies by changing the settings in your browser. Most browsers allow you to:

• Block all cookies.
• Delete existing cookies.
• Receive a warning before a cookie is saved.

Please note that if you choose to disable cookies, certain functions on our website may be limited.

Third party cookies

We work with third-party vendors who may also place cookies on your device. These are used for analysis, advertising or other purposes. We recommend that you read the privacy policies of these third-party vendors for more information.

Changes to our cookie policy

We reserve the right to update this section on cookies and tracking technologies. We recommend that you regularly review this section to stay up-to-date.

8. Data storage and security

At C-Cans, we prioritize the security of your personal data and undertake to store it in a secure and responsible manner. We have implemented strict technical and organizational measures to protect your data against unauthorized access, loss or misuse.

How long do we store your data?

We retain your personal data for as long as is necessary to fulfill the purposes for which it was collected, including:

• To provide the services you have requested.
• To meet legal and regulatory requirements (eg accounting and tax requirements).
• To protect our legitimate interests in the event of legal disputes.

When we no longer need your data, we delete or anonymize it so that it can no longer be linked to you.

How do we protect your data?

We have implemented the following security measures:

Encryption:All data transmitted between your browser and our servers is encrypted using secure protocols (eg HTTPS).

Access control:Only authorized employees and business partners have access to your data, and only to the extent necessary for their work.

Security tests:We conduct regular security tests and updates to prevent data breaches.

Backup systems:We have backup solutions to ensure that data can be restored in case of technical problems.

9. International transfers of data

Your personal data may be stored and processed in countries outside Denmark. When we transfer data to other jurisdictions, we ensure that the transfers comply with applicable data protection laws and are subject to appropriate safeguards.

How do we secure data during international transfers?

• We ensure that the countries or organizations to which we transfer data have a correspondingly high level of data protection.
• We use standard contract provisions approved by the European Commission where necessary.
• If required, we will obtain your consent for the transfer of data to other countries.

Which third parties can access data?

We may share data with business partners or service providers based outside Denmark, but only if necessary to provide our services. These parties are contractually obligated to protect your data.

10. Links to third parties

Our website may contain links to third party websites over which we have no control. These links are for your convenience only and we recommend that you read the privacy policies of the respective sites before interacting with them.

What is our responsibility?

We are not responsible for:

• The content, practices or policies of third-party websites.
• Data that you choose to share directly with such sites.

How do you secure your data?

When you click on a link to a third-party website, you leave our website. We encourage you to exercise caution and ensure you understand their data protection policies.

11. Changes to the Policy

We reserve the right to update this privacy policy when necessary to reflect changes in our practices, services or legal requirements. Any changes will be posted on this page with an updated “last updated” date at the top of the policy.

How do we inform about changes?

• Material changes will be communicated by email or through a prominent notice on our website before they become effective.
• Minor changes that do not affect your rights will only be updated on this page.

We encourage you to regularly review this policy to stay up-to-date on how we protect your data.

12. Contact information

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact us using the information below:

C-Cans ApS

Address:

De Lichtenbergsvej 39, 1TV,

8500 Grenaa, Denmark

Email: info@c-cans.dk

Telephone:+45 25 10 46 46

We endeavor to answer all inquiries quickly and within the statutory time frames.